All orders will be charged a $10.00 flat fee for freight, and all orders are sent via Australia Post unless over 15kg, in which case you will need to get in touch with us here for delivery cost. For any enquiries about your orders please email us here. Dispatch is usually completed within 3-4 working days but if products are out of stock you will receive notification. Please note the shipping flat rate is for within AUSTRALIA only.

We are happy to quote for International orders, but please send an email with what you wish to order here for a shipping quote. Please note that PetArk accepts no responsibility for any damage or loss during shipping, if you wish to insure your items please contact Australia Post. If you have any concerns or wish to organise Registered Post or your own courier please contact the office 03 9775 6422. Payments can now be made via EFT as well as Credit cards through PayPal.